Meet the challenge of capturing uncompensated care head-on and the front-end by improving the patient financial experience and willingness to pay with accurate bill estimates, greater access to financing options, and personalized guidance through the healthcare financial maze.
Transform Your Front End Revenue Cycle
The PatientMatters IntelliPass® System is a patient-centered and comprehensive patient access solution built on a robust technology platform, onsite services, and proven best practices … perfect for your organization and achieve guaranteed results.
Creating a Normalized Registration Process
Tools, technology, and training for standardized patient financial assessment and onboarding with eligibility, identity and address verification, and propensity to pay.
Benefit of Our Approach:
Speed and accuracy of data eliminates redundant registration, and speeds patients to their clinical appointment.
Propensity to Pay
Standard Report Package
Personalizing the Financial Experience for Each Patient
Adds accurate bill estimation, a broad range of payment options, patient and provider portals that result in increased patient satisfaction and collections.
Benefit of Our Approach:
Accurate estimates and patient specific payment options and plans lead to a higher willingness to pay the complete obligation.
The program connects uninsured patients to public medical benefit programs. We assist patients in accessing the care they need, and help providers reduce bad debt by recovering funds they would otherwise struggle to collect. Learn More
The Benefit of Our Approach:
Highly trained staff, no up front fees, and support for a wide range of programs lead to results that routinely exceed industry norms.
IntelliPass is an integrated pre-access solution that leverages technology with proven best practices, core workflow, training and onsite expertise to ensure results, and analytics to ensure a comprehensive patient onboarding and financial engagement function within an organization.
IntelliPass Platform supports all major healthcare data formats and APIs for seamless integration into internal and external data sources and systems to ensure that:
Staff are all working from a consistent view of patient financial information to educate patients and provide payment options based on their circumstances
Patients can trust the information they receive and make educated decisions about the financial aspects of their care for a more positive overall experience
Workflows are clean, fast and efficient, enhancing staff productivity and satisfaction, while giving patients a smooth and trusted financial experience.
Accelerated Results + Optimal Performance
Speed to patient experience and revenue is critical. To accelerate results, a dedicated PatientMatters team assists in designing and building workflows, data integration, and training programs to get healthcare organizations into production quickly. We then stay connected with on-going measurement and scheduled check-ins to continuously troubleshoot and fine tune for optimal performance.