Careers

As an organization, PatientMatters believes in the importance of working and living according to strong ethical values.  PatientMatters and its employees are committed to the highest standards of business conduct in all relationships. This commitment is the basis for the company’s business values:

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PatientMatters is a leading eligibility and revenue cycle healthcare company. PatientMatters helps hospitals and health systems offer highly-personalized financial solutions that improve satisfaction, cash flow, profitability and outcomes.

We have an immediate Full-Time, Eligibility Screener position (40 hours/week; Thursday - Monday, 8 am to 5 pm) in the Omaha, NE, Elkhorn NE, and Council Bluffs, IA area. You will be working weekends and driving between all three offices mentioned – only on the weekends, which requires driving under 30 miles(mileage reimbursed). Thursday, Friday and Monday you will be working in the Elkhorn, NE office. You must be able to work weekends and some holidays. This Patient Financial Counselor position is hospital based and requires a strong Administrative skill set.

Eligibility Screener Job Duties & Requirements:

  • Interviewing patients bed-side in hospital setting between 3 different hospitals to determine eligibility and coverage for government programs
  • Assisting patients with applications, interviews, appointments and all other necessary steps to obtain certification for medical coverage
  • File management and phone work
  • Must be able to stand/walk the hospital floors about 75% of the day
  • Data entry
  • Experience in working in an office environment where people contact and multi-tasking were skills needed to succeed
  • Motivated individual who desires to make a difference in others’ lives by working directly with clients and multiple government agencies
  • Strong Communication skills required, both orally and in writing
  • Dedicated to working with people of various educational and socioeconomic backgrounds
  • Skilled in organizing resources and establishing priorities with demonstrated experience in case management to include some medical knowledge - desired
  • Must be able to interpret and define an extensive variety of problems, collect data, document the facts, and draw valid conclusions
  • Must be computer literate and proficient in Microsoft Office products
  • Strong Data Entry Skills and Experience
  • Reliable transportation is required
  • Government benefit at least 1 year experience is preferred

PatientMatters Benefits:

  • 401k/ROTH - company match
  • Dental/Vision
  • FSA/HSA
  • Health - PPO and HSA
  • Company provided life, short term and long term disability insurance
  • Paid Time Off

PatientMatters Philosophy
PatientMatters philosophy is to recruit and hire qualified people who have knowledge of various public benefit programs and who share our commitment to serving self-pay patients, healthcare providers and the communities in which we are located. If you have healthcare experience in assisting applicants with public benefits programs, or if you’re just ready for a new opportunity that will use your professional experience and skills in helping individuals, we want you on our team!

PatientMatters is a leading resource partner in the health and eligibility industry. We have a Medical Eligibility Screener - Bilingual position (40 hours/week M - F, please see available shifts below) in our Call Center in Houston, TX. This position is responsible for calling ER/Outpatient/Discharged patients referred from various hospitals to determine eligibility and coverage for government programs or third party reimbursement. This position is also responsible for general clerical duties which include file management, extensive data entry and phone contact work. Must also be computer literate and proficient in Microsoft Office products.

Medical Eligibility Screener Requirements:

  • The Screener contacts the patient by telephone and/or by locating letter.
  • He/she completes the screening worksheet in computer program and asks basic questions to determine if potential eligibility to Medicaid, Medicare, CHIPS/SCHIP, Crime Victims, or other eligibility benefits exists for multiple hospitals which reside in multiple states.
  • He/she may complete program specific applications and related forms in computer program when appropriate and or close out the referral when appropriate.
  • Completed applications, related forms, as well as screening sheets, for patients who appear to be eligible for government benefits, will be forwarded to the appropriate Advocate for further action.
  • He/she inputs case status comments to the our company database, according to our company protocol.
  • Experience in working in an office environment where people contact and multi-tasking were skills needed to succeed
  • Motivated individual who desires to make a difference in others lives by working directly with clients and multiple government agencies
  • Strong Communication skills required, both orally and in writing
  • Dedicated to working with people of various educational and socioeconomic backgrounds
  • Skilled in organizing resources and establishing priorities with demonstrated experience in case management to include some medical knowledge - desired
  • Must be computer literate and proficient in Microsoft Office products
  • Strong Data Entry Skills and Experience
  • Bilingual/Spanish - required
  • Reliable transportation is required
  • Call Center experience preferred

PatientMatters Benefits:

  • 401k/ROTH with match
  • Dental/Vision
  • FSA/HSA
  • Health
  • Voluntary Life Insurance
  • Company provided Basic Life, short-term and long-term disability

PatientMatters philosophy is to recruit and hire qualified people who have knowledge of various public benefit programs and who share our commitment to serving self pay patients, healthcare providers and the communities in which we are located. If you have healthcare experience in assisting applicants with public benefits programs, or if you’re just ready for a new opportunity that will use your professional experience and skills in helping individuals, we want you on our team!

 

PatientMatters is a leading eligibility and revenue cycle healthcare company. PatientMatters helps hospitals and health systems offer highly-personalized financial solutions that improve satisfaction, cash flow, profitability and outcomes.

We are in need of a full-time Disability Patient Advocate Bilingual required (40 hr./wk; Monday – Friday, must be able to work weekends/holidays if needed) - in the Fort Worth, TX area. Must be able to travel to our Dallas location from time to time.

Disability Patient Advocate Job Duties & Requirements:

  • Screens clients for eligibility to public benefits, including Medicaid, Crime Victims, Kidney Health, County Indigent Health Care and SSI and SSDI, etc.
  • Completes appropriate applications, forms and assists in gathering necessary documents and proofs to establish eligibility
  • Functions as the patient Public Benefits Advocate, in that the Advocate attends agency initial interviews when necessary, appeals denials appropriately, files for and develops cases up to the OHA (Office of Hearings and Appeals) Hearing date, and negotiates with the appropriate administrative agency as the patients representative in order to secure maximum benefits.
  • File management and phone work
  • Experience in working in an office environment where people contact and multi-tasking were skills needed to succeed
  • Motivated individual who desires to make a difference in others’ lives by working directly with clients and multiple government agencies
  • Strong Communication skills required, both orally and in writing
  • Dedicated to working with people of various educational and socioeconomic backgrounds
  • Skilled in organizing resources and establishing priorities with demonstrated experience in case management to include some medical knowledge - desired
  • Must be able to interpret and define an extensive variety of problems, collect data, document the facts, and draw valid conclusions
  • Must be computer literate and proficient in Microsoft Office products
  • Must be able to set and prioritize daily and weekly schedules to complete work assignments in a timely manner
  • Strong Data Entry Skills and Experience
  • Medicaid experience preferred
  • Reliable transportation is required
  • Bachelor’s Degree preferred
  • Government payer programs at least 2 years’ experience is preferred
  • Bilingual is a preferred

PatientMatters Benefits:

  • 401k, ROTH - plus company match
  • Dental/Vision
  • FSA/HSA
  • Medical
  • Life Insurance, Short Term disability and Long Term disability
  • Paid Time Off

PatientMatters philosophy is to recruit and hire qualified people who have knowledge of various public benefit programs and who share our commitment to serving self pay patients, healthcare providers and the communities in which we are located. If you have healthcare experience in assisting applicants with public benefits programs, or if you’re just ready for a new opportunity that will use your professional experience and skills in helping individuals, we want you on our team!