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Unity Health Selects our IntelliPass+ System to Improve Patient-Centered Registration Process

November 5, 2018

By David Shelton, CEO 

We are excited to announce the news that Unity Health has selected our IntelliPass+ System to enable a more patient-friendly, efficient, and productive registration process across its three hospital locations. This leading, multi-county Arkansas health system, will implement our system for personalized patient financial services offerings and streamlined registration, which will improve the entire patient-centered registration process. IntelliPass+ is a platform that provides accurate bill estimations, broader payment plans and options and personalized financial guidance that’s unique for every patient, all handled prior to care.

Unity Health was searching for a system with a holistic approach that combines both cutting-edge technology to work across business functions, and hands-on training strategies, for guaranteed results. Our IntelliPass+ system stood out as a perfect solution for Unity Health because of its patient-centered, data-driven approach, delivered by hospital staff trained to engage in personalized conversations at pre-registration. The system will help Unity Health improve point-of-service (POS) patient collections, resulting in fewer data errors, reduced bad debt, improved staff productivity and revenue performance. 

Unity Health recognized that an efficiently streamlined financial experience allows patients to focus on what matters most- their health. We share a similar mindset at PatientMatters, and we believe the patient financial experience of care is important and should support the positive clinical experience. Employing a personalized approach to patient financial services increases collections and improves patient experience and loyalty, so it is a win-win for both the patient and hospital by making the financial aspects of healthcare easier for all parties involved. 

Get in touch with our team to learn more about how the IntelliPass+ System can support your provider organization and help you reduce costs while increasing revenue.