Leading a hospital is not for the faint of heart. You have committed countless years and sleepless nights to improve the health of your communities. We share the same mission.
With an average tenure of more than 25 years, each member of our leadership team has worked to improve business office processes, increase net revenues, reduce bad debt and most importantly brought innovation to the revenue cycle. From launching the first enterprise class revenue cycle management system to pioneering the patient electronic financial record, from providing leadership to the HFMA to penning thousands of articles, PatientMatters is built on a solid foundation.
We are committed to bringing Every Patient, Every Option to mitigate the financial uncertainty that troubles hospitals and patients alike.
Sheila is founder and CEO of PatientMatters, a company focused on assisting healthcare in the management of the patient’s obligation. Prior to PatientMatters, she was CEO and Chairman of the Board of Caremedic. Under her leadership Caremedic achieved a lead position in the HCIT revenue cycle market, successfully brought to market the first enterprise class revenue management system, the electronic Financial Record (eFR).
Patrick is Chief Financial Officer at PatientMatters. In his previous role, he was the CFO with Hospital Physician Partner in Ft. Lauderdale, Florida. During his time at HPP he merged two large emergency department companies comprised of approximately $200 million in annual revenue, and combined two credit facilities into a $50 million credit facility/term loan with its senior lender. He also completed two ED and hospitalist acquisitions as well as completing an accounting system migration to Great Plains and significant reporting system upgrade to BI360.
Patrick has an MBA from Lincoln University and a B.S. in Business Administration from the University of Missouri, St. Louis, cum laude.
David has been Operations Vice President at MASH (Medical Advocacy Services for Healthcare, Inc.) for eight years prior to the company’s acquisition by PatientMatters. He has extensive national and international experience in medical manufacturing and distribution.
His career also includes a role as a general manager for a large national service company, which included insurance industry experience. David holds a Bachelor of Business Administration degree from Texas Wesleyan University in Fort Worth.
Paul is the Chief Information Officer at PatientMatters. He is responsible for the strategic direction of our technology and for its successful deployment and operation.
Previously, he was Chief Information Officer at Accretive Health where he was responsible for customer-facing applications, internal applications, and IT operations. He has also served as Vice President of Information Technology and Systems at the Gores Group and was an Executive Partner with Accenture where he was responsible for client delivery and for a team of technology architects.
Paul holds a Bachelor of Business Administration in Finance from the University of Notre Dame.
Dave leads the sales and Marketing teams at PatientMatters. He joins the company with a 20 year history in healthcare solution sales and sales leadership. Dave lead sales teams at Eclipsys and OptumInsight where he worked on clinical and financial initiatives with providers across the country. He brings a broad understanding of hospital operations, HIS applications and the changing healthcare reimbursement model.
Dave is a graduate of the Kelley School of Business at Indiana University and holds a Bachelor of Science in finance.
Chris has an extensive 35+ year career in Executive Management with leading healthcare organizations both for-profit and not-for-profit. She was a founding member of Accretive Health and served as Senior Vice President of Revenue Cycle Operations. Previously Chris held various executive positions with HCA, HealthTrust and Triad Hospitals.
She is best known in the industry for her innovative approaches to the management of healthcare receivables and increasing net revenue yield. During her career, she has focused on business office process improvement, increasing net revenues, reducing operating costs and reducing bad debt.
Prior to joining PatientMatters, Lyman was with the Cleveland Clinic Health Systems (CCHS) since 2006 as the Executive Director of Revenue Cycle Management (RCM).
Prior to his affiliation with CCHS he was with the University of Pittsburgh Medical Center (UPMC) for twenty-two years as a leader in the revenue cycle management. Both organizations with revenues of six billion plus are stellar health systems.
In the past twenty-nine years he is proud to have served as a consultant and advisor with various practices nationally. Lyman has authored over 2200 articles for HFMA, AHAM, and other leaders in the Revenue Cycle arena.