PatientMatters Gets Results with

Risk Sharing Partnerships

Increase ED POS Collections

The objective of PatientMatters is to add greater financial awareness and value to hospital patients, assuring an enhanced patient financial experience. The managed service is delivered on a gain share model using a benchmark and yield calculation. This means that the company only gets paid when the hospital gets paid. A partnership with PatientMatters is a win for patients, a win for staff, and a win for your hospital.

The PatientMatters Program

PatientMatters transforms patients into educated healthcare consumers.

PatientMatters offers a consumer-focused solution that delivers positive change for community hospitals and patients.

Patients will:

• understand their health plan coverage.
• be prepared for their financial responsibilities upon arrival.
• have options for resolving their financial obligations.
• be screened for financial assistance before treatment.
• choose text, email or mail for hospital financial communications.
• recognize the hospital's financial role within the community.
• view their hospital bill with a higher level of importance.

Hospital staff will:

• have comfortable conversations and increase patient satisfaction.
• gain superior visibility into operational performance.
• become insightful about patient self-pay balances.
• have dedicated support to sustain this cultural change.
• increase point of service cash collection by up to 20%.

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"PatientMatters is a combination of knowledgeable people with new thinking, a unique patient-focused technology platform and an at risk business relationship that results in a win-win partnership with our healthcare systems." Sheila Schweitzer, CEO for PatientMatters
Corporate Overview
Transform the Patient Financial Experience


Case Study: Read more about how PatientMatters has helped hospitals…

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Typical Hospitals Lack a Patient Financial Care Plan


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Communication is Key


The Birds Program helps understand the communication style of each…

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CEO and Founder, Sheila Schweitzer’s Story

Sheila Schweitzer’s Story

CEO and Founder, Sheila Schweitzer’s Story “Change is the only…

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What Our Partners Said

“Working together I’m confident we will achieve the cultural change and educational experience both our staff and patients want and deserve."

Tom Gibney Senior Vice President and Chief Financial Officer - Saint Luke's Cornwall Hospital

"… PatientMatters is the best solution for us. The people and the processes they bring fit with our people, our culture and will help us better serve our patients."

Steve Gilgen Chief Financial Officer - Murphy Medical Center

Meet the Patient

Learn how your hospital staff and patients can be helped by PatientMatters.

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Patient story

Does Joe need a payment plan? Find out with Periscope technology.…

Patient Story

Can Mary qualify for a loan? Hospital patient payment plans…

Patient story

Is Jack a charity care patient? Patient advocacy with PatientMatters…

"PatientMatters engaged us with a platform that seemed almost too good to be true." Lisa Simon, CFO for Ohio Valley Medical Center East Ohio Regional Hospital
OVHS&E Case Study